Latinvia - E-Business a Medida de su Empresa

This product provides a management solution for the technical support services and customer help. Provides administration for pre-sales services, post-sales, contracts, resources and projects.

Benefits of LTV CRM:

1. Administered on-line, from any computer with an Internet access, via Back-End of an easy management (Control Panel).

2. Allows the administration of pre-sales servicies, post-sales, contracts, resources and projects.

3. Does not require a programming knowlegede to administer.

4. Ideal add-on for the LTV Technology based Suite of Products, when technical support servicies or customer help are needed.

Principal Characteristics of LTV CRM:

Administration:

Pre-sales
Post-sales
Administration of resources
Administration of contracts
Administration of projects
Requests

Configuration:

Sites
Stores/Branches
Groups
Employees
Entries
Tasks
Technologies
Industries
Clients
Contacts

Reports:

Summary of Pre-sales
Summary of Post-sales
Summary of Resources's Administration
Summary of Contracts's Administration
Summary of Projects's Administration
Summary of Requests